ajuna

ajuna Terms of Service

Effective date: September 2, 2026
Last updated: September 9, 2026

These Terms of Service ("Terms") are a binding agreement between you and ajuna LLC, a Delaware limited liability company ("ajuna LLC," "we," "us," or "our"), governing your use of ajuna and the apps within it.

If you downloaded an ajuna app from the Apple App Store, Section 18 also applies to you.

Please read Section 15 carefully. It requires most disputes to be resolved by individual arbitration and limits your ability to bring a class action. You may opt out of arbitration within 30 days of first accepting these Terms.

1. Acceptance

By creating an account, accessing, or using ajuna, you agree to these Terms and to our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Service.

2. Definitions

  • "Service" means ajuna.app and the apps in the ajuna suite — mine, slate, ties, kept, hive, current, daybook, and ink — together with any related websites, APIs, and support.
  • "Your Content" means anything you create, upload, store, or submit through the Service.
  • "Output" means material generated by the Service's AI features in response to your input.

3. Eligibility

You must be at least 18 years old and able to form a binding contract to use the Service. The Service is offered only in the United States. By using it you represent that you meet these requirements and are not barred from using it under applicable law.

4. Your account

You are responsible for the accuracy of your account information, for keeping your credentials secure, and for all activity that occurs under your account. Notify us at support@ajuna.app promptly if you suspect unauthorized access. One account is for one person; do not share credentials or transfer your account without our written consent.

5. Beta service

ajuna is currently offered as a beta. That means:

  • The Service is provided as is, may contain bugs, and may be unavailable or interrupted without notice.
  • Features may change, be added, or be removed at any time, including features you rely on.
  • Data loss is possible. While we back up data and take reasonable care, you should keep your own copies of anything important. Export tools are available in your settings.
  • There is no service level agreement, uptime commitment, or guaranteed support response time during beta.
  • We may end the beta, change the terms of participation, or convert the Service to a paid product at any time, with notice.

We will give you at least 30 days' notice before permanently discontinuing the Service, and a way to export your content during that period.

6. Subscriptions, billing, and cancellation

Some features are or will be offered on paid plans. The following applies when you purchase one.

6.1 Where you can subscribe. Paid plans are sold only on our website at ajuna.app. Our mobile apps are free and do not offer in-app purchases. Apple is not a party to, and does not process, your subscription.

6.2 Plans and pricing. Current plans, features, and prices are shown at checkout and at ajuna.app/pricing. Prices are in US dollars and exclusive of applicable taxes, which we will add where required.

6.3 Automatic renewal. Subscriptions renew automatically at the end of each billing period — monthly or annual, as you selected — at the then-current price, until you cancel. By subscribing, you authorize us to charge your payment method on a recurring basis without further authorization from you. We will send a renewal reminder before each annual renewal, and before any monthly renewal where the law requires it.

6.4 How to cancel. You may cancel at any time from your account settings, in the same number of steps it took to subscribe, or by emailing support@ajuna.app. Cancellation takes effect at the end of the current billing period. You keep access until then.

6.5 Refunds. Payments are non-refundable except where required by law or as expressly stated here. If you cancel mid-period, you will not receive a prorated refund for the remainder of that period. If we materially reduce features on a plan you have prepaid for, you may request a prorated refund for the unused portion by emailing support@ajuna.app within 30 days.

6.6 Free trials. If we offer a free trial, we will tell you its length and the price that begins at the end. Unless you cancel before the trial ends, you will be charged automatically.

6.7 Price changes. We may change prices. For existing subscribers, a price increase takes effect at the next renewal and only after at least 30 days' notice by email. If you do not accept the new price, cancel before it takes effect.

6.8 Failed payments. If a payment fails, we may retry it and may suspend or downgrade your account until payment succeeds. We will notify you before suspending access, and your content will remain available for export for at least 30 days.

6.9 Payment processing. Payments are handled by Stripe and are subject to Stripe's terms. We do not store full card numbers. Because subscriptions are purchased on our website rather than through the App Store, Apple does not bill you, does not issue refunds for ajuna subscriptions, and cannot cancel your subscription — all of that is handled by us.

7. Your content

7.1 You own it. You retain all rights in Your Content. These Terms do not transfer ownership to us.

7.2 The license you give us. You grant ajuna LLC a limited, worldwide, non-exclusive, royalty-free license to host, store, copy, transmit, display, and process Your Content solely to operate and provide the Service to you — including sending relevant portions to AI providers when you use an AI feature, and creating backups. This license ends when you delete the content or your account, subject to the retention periods in the Privacy Policy.

7.3 What we will not do. We will not use Your Content to train AI models, sell it, publish it, or use it for advertising. See Section 5 of the Privacy Policy.

7.4 Your responsibility for it. You represent that you have the rights necessary to store and process Your Content through the Service, including any information about other people, and that doing so does not violate the law or anyone's rights.

7.5 Backups. You are responsible for maintaining your own copies of important content.

8. AI features

8.1 Outputs may be wrong. AI features generate text and suggestions statistically. Output may be inaccurate, incomplete, outdated, biased, or entirely fabricated, including when it appears confident and specific. Verify anything you intend to rely on.

8.2 Not professional advice. Output is not legal, medical, financial, tax, psychological, or other professional advice. Do not use the Service as a substitute for a qualified professional, and do not use it in situations where an error could cause injury or serious loss.

8.3 Similar outputs. Output is not unique. Other users may receive similar or identical Output from similar prompts. As between you and us, you own the Output you generate, subject to the AI provider's terms and to the limits of copyright law for AI-generated material.

8.4 Your responsibility. You are responsible for how you use Output, including checking it for accuracy and for compliance with any law that applies to you.

9. Acceptable use

You may not, and may not permit anyone else to:

  1. Use the Service for anything illegal, or to store or transmit unlawful content.
  2. Upload malware, or attempt to breach, probe, or disrupt the Service, its infrastructure, or other users' accounts.
  3. Reverse engineer, decompile, or attempt to extract the source code or model weights underlying the Service, except where that restriction is unenforceable by law.
  4. Scrape, crawl, or use automated means to access the Service other than through documented APIs, or exceed published rate limits.
  5. Resell, sublicense, or provide the Service to third parties as a service of your own.
  6. Store information about other people that you have no lawful right to hold, or use the Service for surveillance, stalking, or harassment.
  7. Use the Service to generate content that harasses, defames, or infringes others' rights, or that sexualizes minors.
  8. Attempt to bypass usage limits, safety measures, or account restrictions.
  9. Misrepresent your identity or affiliation, or use the Service to impersonate anyone.

We may investigate suspected violations and may suspend or terminate accounts involved. Where practical and lawful, we will tell you what happened and give you a chance to respond.

10. Third-party services

The Service may integrate with third-party services you choose to connect, such as an email provider. Those services are governed by their own terms and privacy policies. We are not responsible for them, and connecting them is at your own risk. If a third party changes or discontinues its service, the related ajuna feature may stop working.

11. Our intellectual property

The Service, including its software, design, interfaces, and the ajuna name and logos, is owned by ajuna LLC and protected by intellectual property law. We grant you a limited, revocable, non-transferable, non-exclusive license to use the Service in accordance with these Terms. Nothing else is granted.

Feedback. If you send us suggestions or feedback, you grant us an unrestricted, perpetual, royalty-free right to use it without obligation or compensation to you. Feedback is not confidential.

12. Suspension and termination

By you. You may stop using the Service and delete your account at any time from your settings.

By us. We may suspend or terminate your access if you materially breach these Terms, if your use creates legal risk or a security threat to us or other users, if you fail to pay, or if we discontinue the Service. Except where immediate action is necessary, we will give you notice and a reasonable opportunity to cure.

What happens after. On termination, your license to use the Service ends. You will have at least 30 days to export Your Content unless termination was for illegal activity or a serious security violation. After that, we delete your content per the retention schedule in the Privacy Policy. Sections 7.4, 8, 11, 13, 14, 15, and 17 survive termination.

13. Disclaimers

EXCEPT AS EXPRESSLY STATED IN THESE TERMS, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. WE SPECIFICALLY DISCLAIM ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, THAT YOUR CONTENT WILL NOT BE LOST OR CORRUPTED, OR THAT ANY OUTPUT WILL BE ACCURATE OR RELIABLE.

Some states do not allow the exclusion of certain warranties, so some of the above may not apply to you.

14. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AJUNA LLC WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY.

OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100).

These limitations apply regardless of the legal theory and even if a limited remedy fails of its essential purpose. They do not apply to liability that cannot be limited by law, including our own gross negligence, willful misconduct, or fraud.

15. Dispute resolution

15.1 Informal resolution first. Before filing a claim, you agree to email legal@ajuna.app with a description of the dispute and the relief you seek, and to give us 60 days to resolve it informally. We agree to do the same before filing any claim against you. This step is a condition to starting arbitration.

15.2 Binding arbitration. If we cannot resolve the dispute informally, you and ajuna LLC agree that any dispute arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court. The Federal Arbitration Act governs this section. Arbitration will be conducted by written submission or video conference unless the arbitrator orders otherwise, and may take place in the county where you live.

15.3 Exceptions. Either party may bring an individual claim in small claims court, and either party may seek injunctive relief in court to protect intellectual property rights.

15.4 Class action waiver. YOU AND AJUNA LLC AGREE THAT EACH MAY BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate claims or preside over any form of representative proceeding. If this waiver is found unenforceable as to a particular claim, that claim proceeds in court and the rest of this section still applies to the remaining claims.

15.5 Your right to opt out. You may opt out of arbitration by emailing legal@ajuna.app with the subject "Arbitration Opt-Out," including your name and account email, within 30 days of first accepting these Terms. Opting out does not affect any other part of these Terms, and it will not affect your access to the Service.

15.6 Governing law and venue. These Terms are governed by the laws of the State of Georgia, without regard to conflict-of-law principles, and by the Federal Arbitration Act as to Section 15.2. For any dispute not subject to arbitration, you and ajuna LLC consent to the exclusive jurisdiction of the state and federal courts located in Fulton County, Georgia. Nothing in this section deprives you of the protection of any mandatory consumer-protection law of the state where you live.

16. Changes to these Terms

We may modify these Terms. For material changes we will give at least 30 days' notice by email or in-app notice before they take effect, and update the "Last updated" date. If you do not agree to the change, cancel your subscription and stop using the Service before it takes effect; continued use after that date means you accept the new Terms. Changes to Section 15 (Dispute resolution) do not apply retroactively to disputes we already know about.

17. General

Entire agreement. These Terms and the Privacy Policy are the whole agreement between us regarding the Service and supersede any prior agreements or statements.

Severability. If a provision is found unenforceable, it is modified to the minimum extent necessary or severed, and the rest remains in effect.

No waiver. Our failure to enforce a provision is not a waiver of it.

Assignment. You may not assign these Terms without our written consent. We may assign them in connection with a merger, acquisition, or sale of assets, on notice to you.

Force majeure. Neither party is liable for delays or failures caused by events beyond its reasonable control.

Notices. We may send notices to the email address on your account or post them in the Service. Notices to us go to legal@ajuna.app and to the mailing address below.

Relationship. Nothing here creates a partnership, joint venture, employment, or agency relationship.

18. Apple App Store and mobile apps

These additional terms apply when you use an ajuna application you downloaded from the Apple App Store (the "App"). Apple requires them. Where they conflict with the rest of these Terms as applied to the App, this section controls.

18.1 This agreement is with us, not Apple. These Terms are between you and ajuna LLC only, and not with Apple Inc. ("Apple"). ajuna LLC, not Apple, is solely responsible for the App and its content.

18.2 Scope of license. Your license to use the App is a limited, non-transferable license to use it on any Apple-branded product that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions, except that the App may be accessed by other accounts associated with you through Family Sharing or volume purchasing.

18.3 Maintenance and support. ajuna LLC is solely responsible for providing maintenance and support for the App. Apple has no obligation to furnish any maintenance or support services for it.

18.4 Warranty. To the maximum extent permitted by law, Apple has no warranty obligation with respect to the App. If the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price of the App to you, if any. Apple has no other warranty obligation whatsoever with respect to the App, and any other claims, losses, liabilities, damages, costs, or expenses attributable to a failure to conform to a warranty are ajuna LLC's sole responsibility.

18.5 Product claims. ajuna LLC, not Apple, is responsible for addressing any claims by you or a third party relating to the App or your possession or use of it, including product liability claims, any claim that the App fails to conform to a legal or regulatory requirement, and claims arising under consumer protection, privacy, or similar legislation.

18.6 Intellectual property claims. If a third party claims that the App or your possession and use of it infringes that party's intellectual property rights, ajuna LLC, not Apple, is solely responsible for the investigation, defense, settlement, and discharge of that claim.

18.7 Legal compliance. You represent that you are not located in a country subject to a US Government embargo or designated by the US Government as a "terrorist supporting" country, and that you are not listed on any US Government list of prohibited or restricted parties.

18.8 Third-party terms. You must comply with any applicable third-party terms of agreement when using the App — for example, the terms of your wireless data plan.

18.9 Apple as third-party beneficiary. Apple and Apple's subsidiaries are third-party beneficiaries of these Terms as they apply to the App. Upon your acceptance, Apple has the right, and is deemed to have accepted the right, to enforce these Terms against you as a third-party beneficiary.

18.10 No purchases in the App. The App is free and offers no in-app purchases. Paid ajuna plans are available only at ajuna.app.

18.11 Questions about the App. Direct any questions, complaints, or claims regarding the App to ajuna LLC at the address, phone number, and email in Section 19.

19. Contact

ajuna LLC
11585 Jones Bridge Rd, Suite 420 #565
Johns Creek, GA 30022
(678) 212-9007
legal@ajuna.app · support@ajuna.app